Terms of Service

§1 General

Orders from consumers and entrepreneurs at Sport Reisinger are based on these terms and conditions. The contracting party is Sport Reisinger GmbH, Wäscherberg 3, D-93138 Lappersdorf, hereinafter referred to as Sport-Reisinger. Contrary terms and conditions of the customer are contradicted; this also applies in the case of the unreserved delivery by Sport-Reisinger in knowledge of conflicting customer conditions.

§2 Prices, payment method

All prices are inclusive of statutory VAT. All offers are non-binding. The payment can, as far as this is technically possible, by cash on delivery, direct debit, credit card, online payment or advance payment. The payment by direct debit is only possible from German accounts.

§3 Offers

All offers are non-binding, as delivery bottlenecks can not always be excluded.


§4 Right of withdrawal, exchange

According to the Distance Selling Act, you as the end user have within 14 days of receiving the goods the opportunity to cancel your order. This right does not apply to sealed, photocopiable goods, such as CDs, DVDs, videos, software and books, when the packaging is opened or damaged. In addition, orders by commercial customers and orders from non-European countries (EU) are excluded from the right of withdrawal under the Distance Selling Act.
The revocation does not have to contain reasons and must be in writing.
To meet the deadline, the timely dispatch of the revocation to:
Sport Reisinger GmbH, Wäscherberg 3, D-93138 Lappersdorf, Email: service (at) or via the contact form.

After receipt of the goods you will receive after consultation another article, or it will be refunded to you already paid purchase price. The buyer bears the immediate costs of returning the goods.
In the case of an effective return, the services received on both sides must be returned and, if applicable, any benefits derived (eg use advantages) must be surrendered. In case of deterioration of the goods compensation can be demanded.  This does not apply if the deterioration of the goods is solely due to their inspection. No refund of shipping cost for Premium and Express deliveries.

The right of withdrawal does not apply to goods that are made to customer specifications or are clearly tailored to personal needs or that are not suitable for a return due to their nature.

§5: Vouchers

Ball vouchers and coupon codes for balls ("Ballgutscheine") are redeemable until the end of the third year after purchase of the voucher (expiration date) exclusively on
Regardless of the (general) price development, a Ballgutschein until the expiration date is always valid for a small full price ball (RRP, Stand 2021: 20 €) and includes free shipping within Germany. If the RRP is changed within the validity period, no additional payment is necessary.

Ball vouchers can only be redeemed for products that are approved for purchase by voucher. The voucher is not sold to countries outside the EU and can not be used for delivery to these countries.

Vouchers can be redeemed via the shopping cart or in the check-out process.

To redeem the voucher, the basket value must be at least equal to the voucher value.

No payment of the voucher.

Only one voucher can be used per order.

§6 Warranty, Guarantee

Unless otherwise stated in the respective article, the statutory warranty period of 2 years shall apply to defects resulting from material or manufacturing defects. This warranty is valid as long as the goods are handled properly and used only for the specified area of ​​use and purpose.
Transport damage must be reported to the freight forwarder when the goods are received. Hidden transport damage must be reported in writing to Sport-Reisinger within 5 working days.

§7 partial inefficiency

In the case of ineffectiveness of individual provisions of the delivery contract or these General Terms and Conditions, the remaining provisions shall remain valid. The parties shall replace ineffective provisions by such effective provisions as come closest to the will of the parties.

§8 In case of any discrepancies between the English version and the German version of the Conditions (AGB) the German version will prevail.

§9 Applicable law and retention of title

The purchase contracts concluded with Sport Reisinger are subject to German law, excluding the UN Sales Convention.
The delivered goods remain the property of Sport Reisinger until full payment.


§10: Online dispute resolution in accordance with Art. 14 para. 1 ODR-VO


The European Commission provides a platform for online dispute resolution. .

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.